Word of Mouth Still Wins — Every Time
In today’s world of flashy ads and constant scrolling, one thing still beats every marketing trick in the book: word of mouth.
That’s why we launched our weekly “What They Say” social post — a simple way to let our customers do the talking.
Here’s how it worked:
At the point of sale, we placed QR codes asking customers to leave a 5-star Google review.
Every week, we selected the best reviews to feature on our social media.
If a customer mentioned one of our amazing team members by name, our Store Manager would grab a quick, candid photo of that employee in action — turning their hard work into a spotlight moment.
Not only did this give our followers real, authentic feedback from people just like them, but it also celebrated the staff members who make those experiences possible.
Because in the end, people don’t just buy products — they believe what they hear from people they trust.
